Contact Us
Whether you have a question about one of our casino reviews, want to flag an update to a bonus offer, or simply need to point something out, this is the right place. The team behind Online Casinos Australia reads every message and does its best to reply within a reasonable time.
How to Reach Us
The easiest way to get in touch is by email. Send your message to [email protected] and include as much detail as you can — the page you are referring to, the casino in question, or the specific question you have. That helps us give you a useful response rather than a generic one.
We are an independent comparison site, not a casino operator. We cannot access your account, process withdrawals, resolve disputes with a casino, or reset your password at any of the sites we cover. For those matters, you will need to contact the casino's own support team directly.
What We Can Help With
- Questions about how we research and rate the casinos listed on this site
- Reporting outdated information — bonus amounts, terms or availability change often, and we appreciate the heads-up
- General feedback on the site's content or structure
- Partnership or editorial enquiries
- Responsible gambling referrals — if you need to be pointed toward support resources, see our responsible gambling page
A Note on Response Times
We aim to reply to all messages within two to three business days. During busier periods it may take a little longer. If your question is about something time-sensitive — such as a bonus offer that appears to have expired — it is worth checking the casino's site directly while you wait, since promotional terms can change without notice.
About This Site
Online Casinos Australia is an independent affiliate comparison site focused on online casinos that accept Australian players. Our reviews cover pokies, live dealer games, bonuses, payment options and licensing. We earn a commission when readers follow our links and register with a listed casino; that commercial arrangement does not affect how we rank or assess any site. You can read more about our approach on the About Us page, and our full Terms and Conditions are available if you want the detail on how we operate.
All casinos featured on Online Casinos Australia are offshore operators. We recommend that players review the terms of any site before depositing and gamble only with money they can afford to lose.
Responsible Gambling
If you are concerned about your own gambling or someone else's, please do not hesitate to reach out — or go directly to our responsible gambling resources. We take this seriously and will always point you toward the right support without judgment.